Custom Architectural Woodwork & Specialty Finishes

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The main focuses of the Production Manager role are to plan, organize, and control production in the manufacturing of architecture woodwork and other specialty interior finishes to ensure that goods are produced efficiently, on time, within budget and to company quality standards. In addition, the Production Manager is responsible for overall safety, managing the manufacturing team, training, and all things related to manufacturing

This position requires strong analytical and technical abilities and demands fast but carefully thought-out results. Strong leadership and control of the work processes from beginning to end are necessary. The role centers around developing new ideas, systems, and technology and analyzing and improving old ones. Knowledge and use of lean and other modern day manufacturing techniques is a must. A high level of expertise is expected, and the ability to spot and correct errors is essential. Work must be done properly and quickly while always focusing on accomplishing the goal and demanding the highest quality work appropriate for the situation from co-workers and direct reports. Interest and energy concentrate primarily on the work at hand, with little inclination for small talk or social involvement. The broad scope of the job demands an authentic, direct, and authoritative communication style. Decision-making must be swift and very calculated, often with little reliance on consensus or collaborating opinions, however reliance on company history and best practices will be important as well.

Giffin Interior
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Job Title: Production Manager
Department: Manufacturing
Reports to: COO
FLSA Status: Salary, Exempt (Union or Non)
Location: In Person

Responsibilities
  • Oversee and manage working department leaders of a union shop
  • One on one meetings with each leader, helping them manage their departments and grow as leaders
  • Set and manage expectations for productivity goals
  • Supervise and evaluate performance of production personnel with leaders
  • Constantly recruit, onboard, and train new employees
  • Assist Carpenters Union for interviews of new apprentices as needed
  • Develop training plan for new employees
  • Plan and implement a production schedule within the company’s ERP software, INNERGY
  • Collaborate with department leaders to develop and maintain schedule
  • Share production schedule with PMs and management team
  • Run weekly Workload Meeting in order to review and update production plan
  • Provided regular status reports and capacity plan updates
  • Anticipate bottlenecks, clarify priorities, identify risks, and escalate issues that cannot be internally resolved
  • Ensure product is manufacturing on time per plan and under budget
  • Utilize overtime as necessary while limiting unnecessary overtime
  • Create second or third shifts as necessary to meet deadlines
  • Report back to sales and estimating with feedback on manufacturing estimates
  • Ensure health and safety protocols are adhered to
  • Work with Giffin’s internal safety committee and external safety consultants
  • Ensure the workplace is free from hazards and housekeeping is up to date
  • Work with Facilities Manager to ensure equipment is operational and safe
  • Ensure standard operating procedures are developed and adhered to
  • Work with production staff and OpEx Department to improve processes
  • Request feedback from install teams for manufacturing improvements
  • Utilize lean and other modern day manufacturing methods to improve Giffin’s manufacturing operations
  • Ensure Giffin and Project Specific quality requirements are being met at every step
  • Establish and maintain effective quality control systems and processes
  • Ensure efficient collaboration and co-ordination between relevant departments
  • Communicate regularly with upper management regarding problems or issues impacting production
  • And other duties / responsibilities as assigned based on the needs of the company
Key Results

What does winning look like in this role?

  • Giffin has a clear production schedule that is accurate and used by all.
  • There is a plan on what is being worked on now and worked on next and worked on in the future.
  • Everybody understands how changes to that schedule will impact delivery dates for existing and future work orders.
  • That schedule is communicated clearly to all relevant parties and updated regularly.
  • Manufacturing work orders are completed on schedule and under budget
  • Resources are being utilized at their best, including people, machinery, and outsourcing
  • Overtime is utilized as needed to meet dates, without the use of unnecessary overtime
  • Employees are continuously safe at work
  • Customers (both internal and external) receive the quality product they and Giffin expect
  • The manufacturing team is growing in size and capability
QUALIFICATIONS & REQUIREMENTS:
Core Requirements:
  • Critical Thinking and Problem Solving
  • Identifies and resolves problems swiftly and concisely
  • Gathers and analyzes information skillfully
  • Develops alternative solutions / can think outside the box
  • Works well in group problem solving when necessary
  • Planning and Forecasting
  • Ability to forecast timelines and required resources for project/work orders.
  • Ability to effectively work in a team environment, including ability to take/follow directives, maintain professional demeanor, and demonstrate respect for all employees.
  • Capability to make decisions under pressure
  • Ability to maintain a sense of urgency and complete assigned tasks within deadlines.
  • Strong leadership, self-management, and team-management skills
  • Time Management skills while maintaining flexibility / adaptability
  • Strong interpersonal and communication skills
  • Strong decision-making skills and a result driven approach
Education and/or Experience:
  • Four (4) year degree from college or technical school; four (4) to ten (10) years related experience and/or training; or equivalent combination of education and experience.
  • Requires strong knowledge of technology, process improvement, and documentation.
  • Knowledge and experience in production and manufacturing processes and techniques
  • Adequate knowledge of business and management principles (budgeting, strategic planning, resource allocation, and human resources)
  • Familiarity with industry-standard equipment and technical expertise
  • Knowledgeable of safety, quality, productivity, and inventory processes
Computer Requirements – Extensive knowledge of using software systems including:
  • ERP / Work Order Software – INNERGY
  • Email & Calendar software – MS Outlook
  • Spreadsheet, Word Processing, and Presentation software – Excel, Word, PowerPoint
  • Internet software (Chrome, etc)
Language & Mathematical Skills:
  • Ability to effectively present information and respond to questions from groups of managers, employees, customers, and vendors.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, and technical procedures.
  • Strong ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals; mentally, hand-and-paper, and calculator.
  • Strong ability to compute rates, ratios, percentages, variances, margins, and markups.
  • Strong knowledge and application of geometry.

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music hall with custom woodwork by Giffin Interior

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With decades of experience providing quality custom architectural woodwork and specialty finishes, lean on our team for expertise. For our design partners, we provide solutions to ensure design intent can be delivered. For our general contractor partners, we provide a complete millwork package. We know that the quality of the products we produce, and great communication are the primary ingredients of successful projects.

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